LiftHer support

For help with LiftHer, email broderick99@gmail.com. Include your iPhone model, iOS version, LiftHer version, and a short description of what happened. Please do not email a full GPS route or private workout notes unless they are needed to explain your request.

LiftHer is operated by Code Clean LLC.

Common questions

My workout is on this phone but not on another device. The first release saves records on the iPhone where you enter them. It does not sync between devices. To move a copy, open Your setup → Export this phone's data, then choose Share saved data copy and save the JSON file somewhere private. On the other phone, open Your setup → Import data copy and select it. Import asks before replacing the receiving phone's data and saves its previous data copy first.

My outdoor route did not record. Check Location permission for LiftHer in iPhone Settings. You can enter time and distance manually when GPS is unavailable. If an active recording was interrupted, reopen LiftHer to see whether its saved checkpoint can be recovered.

Can I use LiftHer without internet? Plans, set logging, and Progress use data stored on the phone. A route map may need internet access to load Apple Maps imagery. Email support and privacy links also need an internet connection.

How do I delete my data? You can remove individual workouts and plans in the app. Deleting LiftHer removes its local app storage from that phone. Exported copies remain wherever you saved them, and iCloud or computer backups are managed separately in Apple's settings.

Can Code Clean LLC restore a missing workout? We do not hold a copy of workout records for this first release. Check any JSON data copy you exported or an available iPhone backup. Keep the app installed while you investigate a missing record.

For a privacy request or a question about support email you sent, contact broderick99@gmail.com.